Policies and Privacy

🔐 Privacy Policy – Tío Colque

Last updated: August 5, 2025

At Tío Colque, your privacy is a priority. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit or make a purchase on our website: www.tiocolque.com (hereinafter, “the Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain data about your device and your interaction with the Site. This data includes:

📱 Device information:

  • Web browser type and version
  • IP Address
  • Time zone
  • Cookies Installed
  • Webpages you visit and how you interact with them
  • Referring URLs and search terms

🛒 Order Information:

When you make a purchase or attempt to make one, we also collect:

  • Full Name
  • Billing and Shipping Address
  • Payment information (such as credit card details)
  • Email
  • Phone number

We refer to this information as a whole as“Personal Information.”

2. HOW DO WE USE YOUR INFORMATION?

We use your Personal Information for the following purposes:

To process your orders:

  • Validate and Confirm Payments
  • Organize Shipments and Deliveries
  • Issue invoices and receipts

For media inquiries:

  • Please contact us by email if you have any questions, need support, or would like a follow-up
  • Send you updates if you've given your consent

For security and fraud prevention:

  • Detect suspicious behavior or potential risks

For marketing purposes (if you agree):

  • Show you content, products, or ads based on your interests

For website analysis and improvement:

  • Understanding User Behavior
  • Optimize the browsing experience
  • Measuring the Effectiveness of Advertising Campaigns

3. DATA COLLECTION TECHNOLOGIES

🍪 Cookies

We use cookies and similar technologies to collect information. Some cookies are necessary for the site to function, while others help improve the user experience.

Examples:

  • _session_id: Stores session data.
  • _shop_visit: Tracks the number of visits.
  • cart: Saves the contents of the cart for 2 weeks.
  • storefront_digest: Checks whether the visitor has access if the store is password-protected.

📁 Log Files

We track activity on the Site, such as IP address, browser, ISP, pages visited, and date/time.

📸 Web beacons, tags, and pixels

These are small files that help us understand how you navigate the site and what you click on.

4. SHARING YOUR PERSONAL INFORMATION

We may share your personal information with third parties in the following cases:

  • Technology platforms that support our e-commerce (such as Shopify, Notion, WooCommerce, etc.).
  • Logistics, payment, or analytics service providers (such as Google Analytics).
  • Targeted advertising, such as Facebook Ads or Google Ads (if you've opted in to marketing).
  • To comply with laws, court orders, or legal requirements.

Google Analytics

It helps us understand how our users navigate the Site. More info:
https://www.google.com/intl/es/policies/privacy/
To opt out: https://tools.google.com/dlpage/gaoptout

5. BEHAVIOR-BASED ADVERTISING

We use your information to show you relevant ads on other platforms.
You can opt out of these types of ads by clicking the following links:

6. DO NOT TRACK

Currently, we do not change our data usage practices when we detect “Do Not Track” signals from your browser.

7. YOUR RIGHTS AS A USER

If you reside in the European Union or in countries with similar laws, you have the right to:

  • Access the information we have about you
  • Request Correction or Deletion of Your Information
  • Object to the processing of your personal data
  • Withdraw your consent at any time

You can exercise these rights by writing to info@tiocolque.com.

8. INTERNATIONAL TRANSFERS

By using our site, you understand that your information may be transferred to servers outside your country of residence, including the United States, Canada, and Latin America, where our service providers operate.

9. DATA RETENTION

We retain your Personal Information only for as long as necessary to fulfill the purposes described above or to comply with legal requirements. If you make a purchase, we will keep your Order Information on file unless you request that it be deleted.

10. RESTRICTED USE BY MINORS

This site is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover that we have received data from a minor without the consent of their guardians, we will delete the information immediately.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in the law, our operations, or our business practices. Updated versions will always be available in this section.

12. CONTACT

If you have any questions or concerns, or if you'd like to exercise any of your rights, please write to us:

📧 info@tiocolque.com
📍 Bahía Redonda, Presidente Derqui, B1635, Buenos Aires, Argentina

Thank you for choosing Tío Colque, where every click is part of a greater purpose.
Transparency, integrity, and purpose guide every line of code and every policy.